Store Sales/Marketing Intern (Start ASAP)

About Tata 1mg

Tata 1mg is a leading healthcare platform dedicated to making healthcare understandable, accessible, and affordable for all Indians. With a presence in 1000+ cities, they've delivered over 15M ePharmacy orders and 2M eDiagnostics orders. Join their team of 6400+ individuals and be part of their mission to revolutionize healthcare.

Your role

Why join Tata 1mg?

Tata 1mg provides one of the most exciting and high-growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the B&M Retail team will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg.

About the team:

B&M team is a vertical dealing within the retail space for Tata 1mg. The team works closely with the org-wide leadership team, business, growth, and category teams to drive operational excellence. The projects span across cross-business verticals including e-pharma and e-diagnostics.

Responsibilities:

• Selling of private label products and diagnostic-related services.
• Demonstrate product features and benefits to potential customers.
• Engage customers in a retail setting to promote products and drive sales.
• Promoting the sale of TATA 1MG products within the store.
• Interact with customers and brief them about TATA 1MG PL & Diagno products &services.
• Contact customers for clarification or information required to process the order.
• Generating & Reporting sales.
• Maintain a neat and organized product display to attract attention.
• Collaborate with store staff to ensure seamless promotion execution.
• Follow the SOP and guidelines that would be given to them.

Training & development 

Below are the key learning skills and knowledge you can expect to gain from the experience:

Customer Service Skills:

Excellent customer service is crucial in a retail environment. Pharmacies often serve as a point of contact for patients seeking advice on medications and health-related concerns. Having strong communication and interpersonal skills can enhance the customer experience.

Product Knowledge: 

The candidate would be exposed to in-depth knowledge of the products and services provided to the customers about both Private label products and Diagno-related services.

Healthcare Technology:

Familiarity with pharmacy software and technology is essential for efficient prescription processing, inventory management, and maintaining patient records securely. Pharmacies are increasingly relying on technology to streamline operations and enhance patient care.

Certificate/Letter: 

A certificate or letter would be provided on successful completion. Also might get a chance to bag a full-time role.

Continuous Professional Development: 

The field of pharmacy is constantly evolving with new medications, treatments, and healthcare trends. Engaging in continuous professional development through seminars, workshops, and further education ensures that pharmacists/candidates stay updated and maintain their expertise.

Benefits

Below are some employee benefits they offer:

• Skill development
• Potential for full-time employment
• Compensation
• Personal growth
• Learning opportunities

Career progression

As an intern at Tata 1mg, you'll be entrusted with expanding responsibilities, actively participating in diverse projects, and paving your path towards specialized roles within the organisation. With dedication and skill refinement, you have the potential to evolve into an indispensable team member. Through accumulating experience and showcasing expertise, you can seamlessly transition into pivotal positions within sales or marketing, contributing significantly to the organization's success.

Work-life balance

Life at Tata 1mg is all about walking the right path. The company has excellent ethics, a code of conduct, and values on which the company and group are standing. They are flexible in terms of leaves which can give you a reasonable work-life balance. Work days are usually from Monday to Friday. They have flexible work timings for most of the roles.

Culture & vibe

Their culture thrives on growth, innovation, and change. It encourages employees to submit ideas that can help improve company operations and also encourages employees to take up opportunities outside their verticals to help them develop new skill sets.

About you

To be eligible, you must meet the following criteria: 

• Available for a shift from 5:00 to 9:30 PM.
• Familiarity with cross-selling and upselling techniques is required.
• Good attention to detail.
• Ability to work independently and take initiative.
• Temperament to handle customers with empathy.
• Good interpersonal and team skills.
• Ensure prompt and accurate service.

Source

The following sources were used in researching this page:

• tata.com/careers/jobs/
• youtube.com/watch?v=9XKwRnH-b6w&t=40s