Executive Relationship Manager

About Tata Group

The Tata Group operates some of the largest companies in India and is involved in multiple industries such as information technology, power, steel, telecommunications, and tea. Tata is best known for its automobiles and IT solutions, but it also has an extensive portfolio of other products, including steel, power, energy, infrastructure, and financial services. 

Your role

Sales

• Achieve the Productivity & FYP Targets
• Acquire New Customers through the following:
• Natural market
• References
• Upsell & Cross Sell the Orphan Base of Customers allocated.
• Ensuring timely issuance of policies by resolving pending etc

Relationship Management

• Render service to all allocated customers
• Adhere to the customer touch-point engagement in order to service his portfolio of customers.
• Maintaining the desired persistency rate

Customer orientation & reporting/ (MIS)

• Implement and adhere to the Need-Based Selling Model.
• Adhere to the Activity management framework advised
• Follow-up on their database / leads provided by Lead Management System (Orphan/ New Prospects.
• Update the LMS (Lead Management System) on a daily basis.
• Adhering to the Training Road map.
• Providing timely reports to the Supervisor / Area manager as per the requirement.
• Adhering to the TALIC code of conduct

Risk

• ·Participate in risk mitigation plans, contingency planning, and business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws, and process changes.

Training, development & rotations

Tata group's commitment to enhancing the knowledge and leadership quotient of its people has resulted in the establishment of various development and training programs. New candidates who join the organization are given training. This training familiarizes them with the organizational mission, vision, rules, regulations, and working conditions. When promotion and career growth become important. Training is given so that employees are prepared to share the responsibilities of the higher-level job. 

Salary & benefits

The annual salary for the role of this company is around INR 2.8 to 5.3 LPA (source: Ambition Box). 

Below are the employee benefits at Tata Group:

• Health allowances
• Medical insurance
• Gym charges reimbursement
• Employee services center
• Housing schemes for employees
• Child education and marriage assistance
• Gratuity benefits
• Pension scheme

Work-life balance

Tata groups have flexible work timings and this is a desk job. Work days are usually from Monday to Friday with flexible work timings. Culture of giving freedom and authority to take decisions got an opportunity to work with positive people, work-life balance is also very cool, regular events every now & then, early chance to lead a team.

Culture & vibe

Tata's company culture thrives on growth, innovation, and change. It encourages employees to submit ideas that can help improve company operations and also encourages employees to take up opportunities outside their verticals to help them develop new skill sets.

About you  

To apply for this role, you must be:  

Skills Required

• Technical

Essential Desired Interpersonal skills

• Communication skills
• Creative thinking skills
• Supervising/Leadership skills

Teamwork Skills

• Influencing skills
• Relationship Building skills
• Decision-making skills

Qualification

• Graduate
• Post Graduate (MBA or relevant degrees)

Experience

• Minimum 1 - 2 years of experience in Sales
• Fresher Post Graduates can apply

 How to apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted easily.

The hiring procedure generally varies according to the job.

• Aptitude Test (online).
• Group Discussion Round.
• Technical Interview.
• HR Interview.