Customer Service - Sales

About Tata Group

Tata Capital and its subsidiaries are engaged in providing/supplying a wide array of services/products in the financial services sector and operate across various areas of business: Commercial Finance, Consumer Loans, Wealth Services, and distribution and marketing of Tata Cards.

Your role

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization's norms
• Ensure the number of logs in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance with all Audit / RBI regulations.

Training & development 

Tata group's commitment to enhancing the knowledge and leadership quotient of its people has resulted in the establishment of various development and training programs. New candidates who join the organization are given training. This training familiarizes them with the organizational mission, vision, rules, regulations, and working conditions. When promotion and career growth become important. Training is given so that employees are prepared to share the responsibilities of the higher-level job. 

Benefits

(Source: Ambition Box). 

Below are the employee benefits at Tata Group:

• Health allowances
• Medical insurance
• Gym charges reimbursement
• Employee services center
• Housing schemes for employees
• Child education and marriage assistance
• Gratuity benefits
• Pension scheme

Work-life balance

Tata groups have flexible work timings and this is a desk job. Work days are usually from Monday to Friday with flexible work timings. A culture of giving freedom and authority to take decisions got an opportunity to work with positive people, work-life balance is also very cool, regular events every now & then, an early chance to lead a team.

Culture & vibe

Tata's company culture thrives on growth, innovation, and change. It encourages employees to submit ideas that can help improve company operations and also encourages employees to take up opportunities outside their verticals to help them develop new skill sets.

About you  

To apply for this role, you must be:  

Qualification

• Graduate in any discipline

How to apply

To apply for this role, just click on the Apply button, which navigates to the career section where the application can be submitted easily.

The hiring procedure generally varies according to the job.

• Aptitude Test (online).
• Group Discussion Round.
• Technical Interview.
• HR Interview.