Barista

About Tata Group

Founded by Jamsetji Tata in 1868, the Tata group is a global enterprise, headquartered in India. Starbucks India is a 50:50 Joint Venture between Tata Global Beverages and Starbucks Coffee Company. Currently, they have a presence in 30 cities with over 230 stores. 

Your role

The Purpose and Scope of position: This position contributes to their success by:

• Providing legendary customer service to all customers.
• This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages, and products, and maintaining a clean and comfortable store environment.
• Barista is responsible for modeling and acting in accordance with TATA Starbucks guiding principles.

Your responsibilities

• Responsibilities and essential job functions include but are not limited to the following:
• Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.
•  Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
• Maintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team.
• Develops enthusiastically satisfied customers all of the time.
• Welcomes and connects with every customer.
• Discover customer needs and appropriately suggests a product to every customer to enhance service and meet sales goals.
• Responds to customer needs and say thank you to every customer.
• Demonstrates the "Just Say Yes" behavior by taking care of customer needs.
• Delivers legendary customer service to all customers by acting with a "customer comes first" attitude.
• Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

To learn more about the responsibilities click on the "Apply on employer site" button.

Training, development & rotations

Tata group's commitment to enhancing the knowledge and leadership quotient of its people has resulted in the establishment of various development and training programs. New candidates who join the organization are given training. This training familiarizes them with the organizational mission, vision, rules, regulations, and working conditions. When promotion and career growth become important. Training is given so that employees are prepared to share the responsibilities of the higher-level job. 

Salary & benefits

The average annual salary for the role can range from INR 1.7 to 3 LPA (source: Ambitionbox). 

Below are the employee benefits at Tata Group:

• Health allowances
• Medical insurance
• Gym charges reimbursement
• Employee services center
• Housing schemes for employees
• Child education and marriage assistance
• Gratuity benefits
• Pension scheme

Work-life balance

Tata groups have flexible work timings and this is a desk job. Work days are usually from Monday to Friday with flexible work timings. A culture of giving freedom and authority to take decisions got an opportunity to work with positive people, work-life balance is also very cool, regular events every now & then, an early chance to lead a team.

Culture & vibe

Tata's company culture thrives on growth, innovation, and change. It encourages employees to submit ideas that can help improve company operations and also encourages employees to take up opportunities outside their verticals to help them develop new skill sets.

About you

To apply for this role, you must have the following eligibility criteria:

Summary of Experience & Education:

• No experience required
• Minimum education qualification - 12th / Diploma +

Competencies:

• Winning With Integrity
• Working Together
• Achieving Results
• Helping Others Succeed
• Living their Misson And Values
• Making Every Customer Feel Special

How to apply

To apply for this role, click the "Apply on employer site" button, which navigates to the career section where the application can be submitted directly.