Customer Solutions Engineer - gTech Professional Services

Minimum Qualifications

• Bachelor's degree in a technical field or equivalent practical experience
• 2 years of experience with web technologies such as HTML, CSS, JavaScript, and HTTP
• Experience with database querying and optimization programming languages like Java, C++, Python, etc.

Preferred Qualifications

• Master's degree in Computer Science/Information Technology
• 2 years of software engineering experience in the online advertising industry
• Customer-facing experience in sales, sales engineering, consulting or related function
• Experience with project management

About the Job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to the top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

The Customer Solutions Engineering (CSE) team's mission is to partner with cross-functional teams on strategic customers and large opportunities to drive growth in Google’s Ads’ business through the creation of technical solutions. We’re responsible for developing innovative, cutting-edge solutions to the business problems faced by large advertisers.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Responsibilities

• Consult with customers on their business objectives and develop cutting-edge engineering solutions for our partners and clients.
• Propose, design, create, and present technical prototypes, demos and proofs-of-concept to a wide variety of audiences, from client engineers to marketing professionals.
• Work closely with our sales team to identify, develop, and optimize the new business opportunities.
• Develop meaningful relationships with our customers by delivering deep technical value to their online, digital initiatives.